Customer is responsible for returning the faulty unit back to us. If any changes have been made to the unit, we will reject the return. If you are not sure about anything, please do not assume but ask us. If you are not satisfied, please let us know so that we may resolve the issue.The item "Cisco AIR-AP1572EAC-Z-K9 802.11ac Outdoor AP External Ant AC Power Reg Domain Z" is in sale since Sunday, January 10, 2021. This item is in the category "Computers/Tablets & Networking\Home Networking & Connectivity\Wireless Access Points". The seller is "ccnxlabs-2" and is located in Ultimo, NSW. This item can be shipped worldwide.